CarbonPoker is dedicated to providing the best customer support of any online poker room. The CarbonPoker support staff have impeccable technical knowledge which they provide customers in a friendly and personalized manner. With lighting fast response times, players can access 24 hour support via email on support@carbonpoker.com
We'll respond to your request in 48 hours latest.
If you have problems with or queries about a specific game or table, please provide the game id and number. These are found in the top right hand corner of the poker client software.
By following the links below you will find our Frequently Asked Questions. If this does not answer your question, please contact our customer support.
CarbonPoker is dedicated to providing the best customer support of any online poker room. The CarbonPoker support staff have impeccable technical knowledge which they provide customers in a friendly and personalized manner. With lighting fast response times, players can access 24 hour support via the revolutionary Live Chat function which is available to all ‘real money’ players.
If you have problems with or queries about a specific game or table, please provide the game id and number. These are found in the top right hand corner of the poker client software.
Players can access Live Chat by logging in here.
