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Disconnection Policy

The following terms and conditions, unless otherwise specifically stated by CarbonPoker.com in writing, describe the rules and procedures that regulate all Players' rights in regards to disconnection and game cancellation:

1. Disconnect Protection protects players in the event that their internet connection is lost while involved in a pot. If a player is disconnected and has Disconnect Protection available, the server will allow them to continue the hand by either marking them as "All In" for the amount they have contributed to the pot, or checking if the option is available.

2. Disconnection Protection is not to be used for any other purpose besides a legitimate disconnection. Misuse of this policy, in any way, by intentional disconnection may result in; forfeiture of winnings, tournament disqualification, loss of Disconnection Protection or expulsion.

3. The CarbonPoker.com software has been designed to detect if a player has had a legitimate disconnection before implementing the Disconnection Protection. If a player gets "timed out" by simply not acting on their turn in order to try and get the Disconnection Protection, they will be folded.

4. All Players must accept the risk of disconnection. If a disconnection occurs (they can and do happen), connect/log on and continue playing as soon as possible. At no time will CarbonPoker.com assume responsibility for disconnections or disconnected players, regardless of cause. To help limit the risk of possible disconnections contact your ISP for advice.

5. CarbonPoker.com reserves the right to change and modify this policy and make final decisions on all matters herein at its sole discretion. Any policy changes and relevant information will be communicated through CarbonPoker.com (electronic and/or written).

6. CarbonPoker.com reserves the right to make final decisions on all matters herein at its sole discretion. Decisions will be communicated through CarbonPoker.com (electronic and/or written).

Community/Private Game Disconnect Protection:

7. Each player is limited to the use of 8 Disconnect Protections within a 7 day period for live game play.

8. A Player may request for a Disconnect Protection reset by contacting support.

Tournament Game Disconnect Protection:

9. Disconnect Protection is not available for all Single-Table and Multi-Table tournaments. You will be folded if you lose connection and your blinds will be paid until you return.

10. Refunds for poker tournaments will only be issued if a problem with the tournament is identified by the Merge Gaming Network and is found to have been a result of a technical fault or error.

Game cancellation policy:

• COMMUNITY/PRIVATE GAMES: Each player will be refunded back the exact amount of money he or she had at the start of the hand at the time of cancellation.
• SINGLE-TABLE TOURNAMENTS: If a Tournament is cancelled because for technical reasons, any players who were eliminated prior to cancellation will lose their buy-in and entry fee. Remaining players will have their buy-in and entry fee refunded and will receive an equal share of the buy-in monies of the eliminated players. The eliminated players' buy-ins are equally divided regardless of chip standing at the time of cancellation.
• MULTI-TABLE TOURNAMENTS: If a Tournament is cancelled because for technical reasons, any players who were eliminated prior to cancellation will lose their buy-in and entry fee. Remaining players will be refunded:

1. All remaining players will be refunded their entry fee
2. All remaining players will be refunded their buy-in and the total amount of refunded buy-ins will be subtracted from the remaining prize pool.
3. The remaining prize prize pool is then distributed amongst the remaining players: 50% distributed equally and 50% distributed based on stack size at time of shutdown.

All use of CarbonPoker.com is further governed by the CarbonPoker.com Terms and Conditions of Use.